Info for Hosts
Thanks for offering to host a show! We really appreciate your generosity! We've put together some info about how the shows work as well as helpful tips to make this a good experience for everyone. Please read through and get in touch if you have any questions or concerns.
You get 5 free tickets in addition to anyone who lives or works in the space. There’s no need to run your personal guests through our list or give us the names. You can just let them in. Your personal guests still need to bring their completed vaccine cards.
Everyone else needs to buy tickets in advance through our website. We do it this way so you don’t have to deal with any money at the show, helps us keep the guest list accurate and helps us with accounting to the artists on our end. We also need everyone to purchase tickets through our system so we have their info in case we need to do any contact tracing after the show.
Everyone who buys tickets will get a PDF with details about the show… your address, phone number, parking info, arrival time, show time and seating situation. Your name, address or contact info will not be published anywhere on the internet. We don’t want people showing up at your house trying to buy tickets at the door.
Here are some tips to help it go smoothly on the night of the show.
+ Jayne will send over the final guest list the day of the show. All you have to do it check names as they arrive. Most people bring the printed PDF as their ticket. Some have it on their phone... as long as their name is on the list, it's cool to let them in.
+ We ask guests to start arriving at your place no earlier than 45 minutes before the show starts. The artist will be there a little before that to get set-up and help you check-in guests as they arrive. The shows usually start at 8pm and generally run 60-90 minutes. We let fans know ahead of time they should be out of your within thirty minutes after the show has ended.
+ Put on some background music at moderate to low volume so people can meet each other and chat before the show. Something you can turn off before the show starts and turn on after the show is over.
+ Most artists will need to borrow a chair (or multiple chairs if there's more than one performer) to sit on during the show. Normal dinner table type chairs are fine. And they need a small table or countertop space to lay out tour merchandise they'll sell after the show.
+ Mood lighting! It's helpful to have some ambient lighting, a few lamps or overhead lights on a dimmer to set the mood. If you have no control over the lights, don't worry about it.
+ We specify on the hosting submission pages that we don't have openers on these shows unless the tour is set up like that in advance. Please don't ask us to make an exception to have your friend or favorite local songwriter play a few songs before the show. That puts us all in a weird spot when we have to say no. We're already asking fans to sit still and quiet for about 90 minutes. We don't want people to get restless. Plus, an important part of touring is being able to create a routine and consistency for every show. It's much easier to stay on schedule with just one artist playing. Plus we want to minimize the amount of time everyone is in your space. Thanks for understanding.
+ We love dogs and cats... we really do! But an excitable pet running around during the show can be distracting for the guests and performers. I saw a dog spend half the show sniffing a performer's butt. It was weird. Put 'em away, send 'em to a friends house, bring 'em back after the show. Also, a big loud squawking parrot or a loose python isn't a good scene either (yes, both of those things really happened!).
Mask Policy (updated January 31, 2023)
Undertow is still encouraging COVID-19 safety precautions at shows. The mask policy is dependent on the host and artist preference for each show. Please check the individual show page for the policy for the show you attending. The policy for each show will also be specified on your ticket.
+ Masks encouraged shows:
Masks are not required during the performance, however - they are strongly encouraged.
+ Masks required shows:
Guests are asked, by the artist and host, to wear a well-fitting mask during the performance.
Guests experiencing fever, cough, or other respiratory symptoms are asked to stay home. Due to the limited number of tickets available for each show, all sales are final, no refunds will be issued due to illness.
Though not required to attend a show, Undertow HIGHLY encourages all eligible patrons to get vaccinated against COVID-19.
Thanks for understanding and helping us make these shows as safe as possible for all guests, hosts and performers.
* Scroll down to download a "Masks Required" sign you can print and post at the entrance in the night of the show.
If you have any other questions please don't hesitate to ask. We're here to help make this easy and fun for everyone.
ph: 217-359-0622 (Monday-Friday / 10am-6pm CT)
Thanks again for making these shows possible and supporting artists in a real and meaningful way.
Jayne + Bob